Services - Zhejiang Rigor Logistics technology Co.,Ltd.

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Installation Service

Professional Guidance Team

Establish a professional installation and commissioning guidance team to provide customers with detailed installation and commissioning guidance plans. The plan includes installation steps, precautions, debugging methods, etc. to ensure that customers can correctly install and debug the conveyor.

Remote Support

We will provide remote technical support during the customer's installation and commissioning process. We will promptly answer customer questions through telephone, video conferencing, etc., and guide customers to solve problems that occur during the installation and commissioning process.

Technical Documents

Rigor will provide customers with complete technical documents, including design drawings, operating instructions, maintenance manuals, etc. of the conveyor. These documents provide customers with detailed references for understanding the technical parameters, structural characteristics, and operation and maintenance methods of the conveyor, which will facilitate customers to consult during future use and maintenance.

Product Customization Services

Detailed Introduction Of Conveyor Customization Service

Rigor conveyor customization service is designed to meet the personalized needs of different customers and provide efficient and reliable material conveying solutions. Rigor has a professional technical team and advanced production equipment, and can design and manufacture conveyors that meet various working conditions according to the specific requirements of customers.

Customization Process

Demand Communication

Engage in thorough communication with Rigor expert team to discuss material conveying requirements in detail, covering aspects such as material properties, distance of conveyance, volume of material to be conveyed, and more.

Scheme Design

Rigor provides personalized design services tailored to customer's requirements, creating design sketches and developing comprehensive technical layout.

Scheme Confirmation

Review the design plan with the customer to ensure that it meets their expectations and requirements.

Manufacturing

Carry out manufacturing according to the confirmed plan and strictly control the quality.

Installation And Commissioning

A professional installation team installs and commissions the conveyor to ensure its normal operation.

After-Sales Service

Rigor provides comprehensive after-sales service to ensure the long-term and stable operation of the conveyor.

Rigor is dedicated to tailoring conveyors to meet each customer's needs, ensuring optimal performance and reliability for their production processes.

Sales Services

Pre-Sales Service

Preliminary Consultation
Conduct project feasibility study based on customer needs, project budget, industry trends, environment and other factors.

Field Research
Professional team conducts field research to obtain more detailed first-hand data.

Data Evaluation
Comprehensive evaluation from multiple dimensions including on-site conditions, actual demand efficiency requirements, and future development.

Planning Scheme
Provide scientific, reasonable and effective logistics equipment solutions based on the evaluation results.

Sales Service

Production Progress Tracking And

Communication

Regular Reporting

Regular reporting: After signing a customized contract with the customer, establish a special project communication channel to regularly report the production progress of the conveyor to the customer.

Real-Time Feedback

Provide timely feedback on the implementation of key production nodes or special requirements that customers are concerned about.

Quality Control And Inspection

Strict Quality Inspection Process

During the production process, strict quality inspection standards and processes are implemented. Set up multiple quality inspection points to conduct a comprehensive inspection of each component, welding point, assembly accuracy, etc. of the conveyor.

Customer Participation Inspection

Invite customers to participate in key quality inspection links according to their needs and wishes. Customers can monitor and confirm the quality of the conveyor on site or through remote video. If customers find problems or make suggestions for improvement, make adjustments and optimizations in a timely manner.

After-Sale Service

Professional Team Support

Equipped with an experienced team of technical experts to provide services at any time.

Quick Response Mechanism

Ensure quick response to customer issues and timely resolution of faults.

Spare Parts Supply Guarantee

Adequate spare parts inventory to meet customer repair and replacement needs.

Remote Technical Assistance

Provide real-time technical guidance through remote connection.

Customer Feedback Follow-Up

Pay attention to customer feedback and continuously improve service quality.